I call BS

Since switching this site to DreamHost.com in late January, I’ve had to contact customer service far too many times.

Feb. 16 (Site Down)
Feb. 20 (Site Down)
Feb. 28 (Site Down)
Mar. 8 (Site Down)
Mar. 8 again (Site Down)
Mar. 14 (Email down)
Mar. 16 (Site down)

These are in addition to my concerns about the horrid response and loading time of the site. Each time, they’ve been super-nice, but after so long, that only makes me feel like this problem will not be resolved. “Oh, we’re sorry, it’s the server you’re on” or “Oh, we’re sorry, we had an outage” or “Our server had to be rebooted. Sorry.” However, the topper came today: “It’s not our fault, it’s your domain name.” I call BS. And if this site is up long enough for anyone to see it—DON’T USE DREAMHOST. :nonono:

8 thoughts on “I call BS”

  1. It’s because I don’t have it registered through them. It’s parked on the registrars site. Believe me when I say that this is SO not the problem. Especially when FTP is working. It’s totally their MySQL system at least half the time. I appear to be the only person complaining, however. pshaw!

  2. I figured you would, since I didn’t make it and all. 🙄

    I like it somewhat, but I hate two column layouts. I’ll prolly figure out how to add a second sidebar (to reduce massive scrolling) or just not use it personally. There are a few things it can’t do which makes it a pain.

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